Privacy Policy

When you create an account, place an order, or contact us on GrocyKart, we collect certain information so we can provide you the right products and deliver them on time.

• Name, email address, and mobile number
• Delivery address and billing address
• Order history and purchase preferences (e.g. favorite spices or dry fruits)
• Payment details (last 4 digits of card, UPI ID — full card numbers are never stored)

• Device type, browser, and IP address
• Your activity on the website, such as products viewed or added to cart
• Location data (for accurate delivery, if you grant permission)

We use your information only for the following purposes:

• Processing, packing, and delivering your orders
• Contacting you for order confirmations, delivery updates, and customer support
• Informing you about relevant offers, discounts, and new products (such as seasonal spices)
• Improving website performance and personalizing your shopping experience
• Preventing fraud and maintaining account security

GrocyKart uses cookies and similar technologies to remember your shopping cart, keep you logged in, and ensure the website runs smoothly.

• Essential Cookies: Required for login, cart, and checkout
• Analytics Cookies: Help us understand website traffic and user behavior
• Preference Cookies: Remember your language and display settings

You can manage or disable cookies through your browser settings, though this may affect how well some features work.

We do not sell your personal information to anyone. We share information only in the following situations:

• Delivery Partners: To ensure your order reaches you on time
• Payment Gateways: To process payments securely
• Legal Requirements: If required by law or a government authority

We use industry-standard security measures to protect your information, including SSL encryption, secure servers, and limited employee access. However, no transmission over the internet is 100% secure, so we cannot guarantee absolute security, though we continually update our security practices.

You have full control over your information. At any time, you can:

• View and update your account details
• Opt out of marketing emails or SMS
• Request deletion of your account and associated data
• Request a copy of the information we have collected about you

For these requests, please contact us at support@grocykart.in.

All payments are processed through trusted payment gateways that follow strict security standards of their own. The delivery address and contact number you provide are used solely for order fulfillment.

GrocyKart does not knowingly collect information from children under 18 years of age. If we learn that a minor has provided us with information, we will delete it immediately.

We may update this Privacy Policy from time to time to reflect changes in our services and legal requirements. We will post a notice on the website for any major changes. Please check this page regularly.